Thursday, 8 March 2012

Benefits of Auditing

Yesterday marked my second trip to the company that my group audits, Ammar's. We finished up most of the staff interviews except those persons who had their day off. We will complete it on Friday as well as the managerial interviews. Persons who did not get their time last week were eager to speak with us. There as such sincerity in their answers! I realized that there were really big and important problems with communication in Ammar's that needed immediate attention and resolution. What I also saw was that people are very important. The staff at Ammar's don't get a lot of pay evidently. Most of them are sales clerks and cashiers. Some may not think those positions are important. Certainly, they do not feel appreciated by the company. This is a huge problem. If the workers do not feel comfortable in their environment then how does the company expect them to be dedicated and committed to their job?? People even want an opportunity to leave! Where is the company morale and commitment. Persons seem to work there because they have to have a job, not because they are satisfied and motivated. This can be easily fixed if the management cared to jump in on the situation. There are other issues like skewed communication and cognitive dissonance between the members of staff and heads of the company

Seeing these many problems, and learning why they are so important and even how to solve them gives me great satisfaction. I have developed such a close relationship with the staff members that I want to see their needs fulfilled. Being at a position to make that happen is empowering! I would do it for them for free (which currently I am). I never knew auditing brought so much satisfaction in my heart, even without contemplating the satisfaction of my pockets. I would definately want to go into this for a living.

There are needs all over the place. As a future entrepreneur, I strive to recognize needs out there and seek to fulfill them. That is how a successful entrepreneur is born after all. Auditing allows me to discover needs on an organizational as well as individual level. In interviewing the members, because they feel so close and comfortable with me as an auditor, they explain to me the context of their situation in explaining why certain circumstances in the organization pose a problem.

I also build relationships. The staff members were very diverse, especially since working there does not require any specified skill. Among the staff, I found aspiring businesswomen (mostly female staff), managers, nurses, models, students, and entrepreneurs like myself. This is a good way to network. But I saw this not just as a way to advance me in my own interests but I saw different areas I could help them to accomplish their dreams and I wanted to help them go above and beyond what they expected of them!

Is this implying that I want to be a motivational speaker? I have never considered that sphere before, but now as I even write, I realize I have a love for inspiring dreams. I also love to chat so why not? I would do that free of cost too. Soo many things I have discovered from this venture.

But wait, there's more. I got a bonus yesterday while auditing my last staff member for the day. A celebrity was right outside who decided to stop by Sovreign and take pictures with people. Of course, always a grabber of opportunities, I made my way outside and took a picture with him also. I have never been so 'lucky' to see a celebrity and touch them before. Could this be a sign too?? I don't mind being in the spotlight. Could this even be a perk of auditing? Well that would be a bonus, and if not, then I'm not even worried.

Here is the picture that I snagged.


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